{"count":8935,"next_page":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles.json?page=2\u0026per_page=30","page":1,"page_count":298,"per_page":30,"previous_page":null,"articles":[{"id":48552955463963,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/48552955463963.json","html_url":"https://support.roland.com/hc/en-us/articles/48552955463963-JV-1010-How-to-Perform-a-Factory-Reset-Restore-Default-Settings","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":200467229,"created_at":"2026-04-01T07:45:00Z","updated_at":"2026-04-01T07:45:07Z","name":"JV-1010: How to Perform a Factory Reset (Restore Default Settings)","title":"JV-1010: How to Perform a Factory Reset (Restore Default Settings)","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-01T07:45:07Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["jv-1010","jv1010"],"body":"\u003cp\u003eYou can restore the factory settings of the JV-1010 by performing a factory reset.\u003c/p\u003e\u003cp\u003eFollow the steps below:\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e4b709856a491baa172ca6857370c4fd1\"\u003ePress the VALUE knob to switch to a mode other than the Patch mode (PATCH), that is, to the PERFORM, RHYTHM, or GM mode.\u003c/li\u003e\n\u003cli data-list-item-id=\"e2a15b3bbd55b326437ca3076aa654859\"\u003eWhile holding down the VOLUME knob, press the VALUE knob.\u003cbr\u003eSwitch to the Edit mode.\u003c/li\u003e\n\u003cli data-list-item-id=\"eb22db323f6049d24fc25a1181df6339e\"\u003eTurn the CATEGORY/BANK knob to choose PIANO (Factory Reset).\u003cbr\u003eFct flashes on the display.\u003cbr\u003eIn the Edit mode, choosing PIANO (Factory Reset) with the CATEGORY/BANK knob makes it possible to perform Factory Reset.\u003c/li\u003e\n\u003cli data-list-item-id=\"e448d89ee2c27b4ac9ee20f06140be48b\"\u003ePress the VALUE knob.\u003cbr\u003eSur flashes on the display, prompting you to confirm that you indeed wish to carry out a Factory Reset.\u003c/li\u003e\n\u003cli data-list-item-id=\"e7b126e66892047b3ff5d0c195f6ad098\"\u003ePress the VALUE knob.\u003cbr\u003eThe Factory Reset is performed, and you leave the Edit mode.\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e \u003c/p\u003e","user_segment_ids":[]},{"id":48288893022107,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/48288893022107.json","html_url":"https://support.roland.com/hc/en-us/articles/48288893022107-Roland-Piano-App-Won-t-Launch-After-iOS-iPadOS-26-4-Update","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":true,"position":0,"vote_sum":26,"vote_count":32,"section_id":200467559,"created_at":"2026-03-26T06:08:32Z","updated_at":"2026-04-01T00:41:38Z","name":"Roland Piano App: Won't Launch After iOS / iPadOS 26.4 Update","title":"Roland Piano App: Won't Launch After iOS / iPadOS 26.4 Update","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-01T00:28:47Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["fp-30","hp605","fp-30x","lx706","lx705","fp-60x","lx708","fp-10","fp-90","fp-60","rp102","hp603","roland_piano_app","gopiano_go-88p","hp704","hp702","rp701","f701","f107","dp603","gp607","lx-7","lx-17","hp603a","fp-90x","fp-e50","frp-1","gp-6","gp609","gp-9","gp-9m","gp-3","hp601","cg-1","kiyola_kf-10","f-140r","gopiano_go-61p","lx-6","lx-9","lx-5","gopiano_go-61p-a","rcp-800","frp-nuvola","frp-2-acr","gopiano_go-88px","frp-nuvola_ex","kiyola_kf-25","kiyola_kf-20"],"body":"\u003cdiv style=\"background-color: #f0f7ee; border-left: 4px solid #5a9e3a; border-radius: 0; padding: 8px 12px;\"\u003e\u003cp style=\"font-size: 15px; line-height: 1.6;\"\u003e\u003cstrong\u003eUpdate (April 1, 2026):\u003c/strong\u003e This issue has been resolved in Roland Piano App version 1.5.11. If you are using iOS 26.4 or iPadOS 26.4, please update Roland Piano App to the latest version.\u003c/p\u003e\u003c/div\u003e\u003cp\u003eAs of March 2026, we have confirmed an issue where Roland Piano App does not launch correctly on iOS 26.4 and iPadOS 26.4, such as getting stuck on a black screen when opening the app.\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"eb1df7e541bb3b92a84773ed2afafea7d\"\u003eIf you have not yet updated your OS, we recommend avoiding the update at this time.\u003c/li\u003e\n\u003cli data-list-item-id=\"ea5e79db26257fae6742e9b944ca3aa81\"\u003eIf you have already updated your OS, please wait for a compatible version of the app to be released.\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eWe are currently working on a fix and aim to have it available as soon as possible. This article will be updated once a compatible version becomes available.\u003c/p\u003e","user_segment_ids":[]},{"id":47713281161499,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/47713281161499.json","html_url":"https://support.roland.com/hc/en-us/articles/47713281161499-FP-30X-FP-60X-Recommended-Power-Supply-and-Spare-Part-Code","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":1,"section_id":200467559,"created_at":"2026-03-12T02:55:42Z","updated_at":"2026-03-12T02:57:01Z","name":"FP-30X, FP-60X: Recommended Power Supply and Spare Part Code","title":"FP-30X, FP-60X: Recommended Power Supply and Spare Part Code","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-12T02:57:01Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["fp-30x","fp-60x","FP-10","FP30"],"body":"\u003cp\u003eThe FP-30X and FP-60X require the Roland PSB-7U power supply.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eThe spare part code for the AC Adaptor:  5100047496\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe power cord is not included with the AC Adaptor and varies depending on the voltage of the region where you use the piano. See also the related article \"\u003ca href=\"https://support.roland.com/hc/en-us/articles/205104795\"\u003eHow to Order Replacement Parts\u003c/a\u003e\".\u003c/p\u003e\u003cp\u003eNote: 3rd party power supplies can cause the unit not to operate properly.\u003cbr\u003e \u003c/p\u003e","user_segment_ids":[]},{"id":47466798036123,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/47466798036123.json","html_url":"https://support.roland.com/hc/en-us/articles/47466798036123-RC-1-Recommended-Power-Supply","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467249,"created_at":"2026-03-06T05:39:55Z","updated_at":"2026-03-06T05:40:10Z","name":"RC-1: Recommended Power Supply","title":"RC-1: Recommended Power Supply","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-06T05:40:10Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["rc1","rc-1"],"body":"\u003cp\u003eRC-1 uses the \u003ca href=\"https://www.boss.info/global/products/psa_series/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eBOSS PSA Series\u003c/a\u003e power adaptor.\u003c/p\u003e\u003cdiv style=\"border-left: 4px solid #ccc; color: #666; padding-left: 1em;\"\u003e\n\u003cstrong\u003eImportant:\u003c/strong\u003e\u003cbr\u003eVoltage and plug types differ by region. Please ensure that you use a regionally compatible AC adapter that matches your local power specifications.\u003c/div\u003e\u003cp\u003eNote: The RC-1 draws 95 mA. Any PSA adaptor (200mA/500mA) is compatible. To learn more about the PSA series, see also this article: \u003ca href=\"https://support.roland.com/hc/en-us/articles/4404894109595\"\u003eBOSS PSA adaptor: Specification Differences by Model\u003c/a\u003e\u003c/p\u003e\u003cp\u003eCAUTION: The use of any other power adaptor may cause malfunction or permanent damage to the RC-1.\u003c/p\u003e","user_segment_ids":[]},{"id":47413773173659,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/47413773173659.json","html_url":"https://support.roland.com/hc/en-us/articles/47413773173659-SPD-SX-PRO-Can-I-connect-two-pads-to-one-trigger-jack","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467279,"created_at":"2026-03-05T03:32:21Z","updated_at":"2026-04-02T02:43:20Z","name":"SPD-SX PRO: Can I connect two pads to one trigger jack?","title":"SPD-SX PRO: Can I connect two pads to one trigger jack?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-02T02:43:20Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["spd-sx_pro"],"body":"\u003cp\u003eYes. By using a stereo insert cable, you can connect two pads to a single TRIGGER IN jack.\u003c/p\u003e\u003cp\u003eExample:\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://support.roland.com/hc/article_attachments/47413773169179\" alt=\"spd-sx_pro_external_pads.png\" width=\"483\" height=\"421\"\u003e\u003c/p\u003e\u003cp\u003eFor connection details and the required settings, refer to \"\u003ca href=\"https://static.roland.com/manuals/SPD-SX_PRO_reference_v200/en-US/index.html#557146763\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ePlaying While Using the External Pads or Footswitch (TRIGGER IN/FOOT SW)\u003c/a\u003e\" in the SPD-SX PRO Reference Manual.\u003c/p\u003e\u003cp\u003eNote: Use a commercially available audio cable without resistors (for example, the \u003ca href=\"https://www.roland.com/global/products/rcc-5-tr28/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eRoland RCC-5-TR28\u003c/a\u003e).\u003c/p\u003e","user_segment_ids":[]},{"id":47261089246619,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/47261089246619.json","html_url":"https://support.roland.com/hc/en-us/articles/47261089246619-TR-6S-Can-I-record-each-INST-to-an-individual-audio-track-in-my-DAW-software","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467289,"created_at":"2026-03-02T00:26:36Z","updated_at":"2026-03-02T00:42:20Z","name":"TR-6S: Can I record each INST to an individual audio track in my DAW software?","title":"TR-6S: Can I record each INST to an individual audio track in my DAW software?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-02T00:42:20Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["tr-6s","tr6s"],"body":"\u003cp\u003eYes. On the TR-6S, you can record each INST to a separate audio track in your DAW via USB audio.\u003c/p\u003e\u003cp\u003eTo use the TR-6S as a USB audio interface, you must first install the dedicated USB driver on your computer. Please download the driver from the Roland support website and complete the installation before connecting the unit via USB.\u003c/p\u003e\u003cp\u003eFollow the procedure below to configure the output settings.\u003c/p\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e28c5b7a751d998e5155c803f2daad053\"\u003e\n\u003cp\u003eInstall the USB driver compatible with the OS you are using.\u003c/p\u003e\n\u003cp\u003eTR-6S USB Driver Download: \u003ca href=\"https://www.roland.com/global/support/by_product/tr-6s/updates_drivers/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehttps://www.roland.com/global/support/by_product/tr-6s/updates_drivers/\u003c/a\u003e\u003c/p\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e83e7fe34806e1f7d0fb481ea8a1ac864\"\u003e\n\u003cp\u003eSelect the input for the audio track in the DAW software.\u003c/p\u003e\n\u003cp\u003eUSB IN 1-6（INST × 6, MONO）\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ol\u003e","user_segment_ids":[]},{"id":47163283863707,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/47163283863707.json","html_url":"https://support.roland.com/hc/en-us/articles/47163283863707-RS-50-Recommended-Power-Supply","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467229,"created_at":"2026-02-27T01:08:19Z","updated_at":"2026-02-27T01:08:25Z","name":"RS-50: Recommended Power Supply","title":"RS-50: Recommended Power Supply","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-27T01:08:25Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["rs-50","rs50"],"body":"\u003cp\u003eThe following is the recommended power adaptor for the RS-50.\u003c/p\u003e\u003cp\u003e\u003cspan style=\"background-color: #FFF0DB;\"\u003e\u003cstrong\u003ePSB-1U\u003c/strong\u003e or \u003cstrong\u003ePSB-100 / 120 / 230 / 240\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003cdiv style=\"border-left: 4px solid #ccc; color: #666; padding-left: 1em;\"\u003eThe PSB-100, PSB-120, PSB-230, and PSB-240 are sets that include the PSB-1U adaptor along with a region-specific AC cord. The numbers in these model names correspond to regional voltage standards, with the PSB-100, for example, supplied in Japan.\u003cbr\u003e\u003cbr\u003eWhile the PSB-1U itself supports a wide range of input voltages, the included AC cord differs depending on the standards of each sales region. Be sure to use a set that includes an AC cord compatible with the voltage in the region where you will be using the product.\u003c/div\u003e\u003cp\u003e\u003cstrong\u003eCaution\u003c/strong\u003e: The use of any other power adaptor may cause malfunction and/or damage to the product.\u003c/p\u003e","user_segment_ids":[]},{"id":47162802149403,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/47162802149403.json","html_url":"https://support.roland.com/hc/en-us/articles/47162802149403-RS-70-Recommended-Power-Supply","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467229,"created_at":"2026-02-27T00:54:48Z","updated_at":"2026-02-27T00:55:11Z","name":"RS-70: Recommended Power Supply","title":"RS-70: Recommended Power Supply","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-27T00:55:11Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["rs-70","rs70"],"body":"\u003cp\u003eThe following is the recommended power adaptor for the RS-70.\u003c/p\u003e\u003cp\u003e\u003cspan style=\"background-color: #FFF0DB;\"\u003e\u003cstrong\u003ePSB-1U\u003c/strong\u003e or \u003cstrong\u003ePSB-100 / 120 / 230 / 240\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003cdiv style=\"border-left: 4px solid #ccc; color: #666; padding-left: 1em;\"\u003eThe PSB-100, PSB-120, PSB-230, and PSB-240 are sets that include the PSB-1U adaptor along with a region-specific AC cord. The numbers in these model names correspond to regional voltage standards, with the PSB-100, for example, supplied in Japan.\u003cbr\u003e\u003cbr\u003eWhile the PSB-1U itself supports a wide range of input voltages, the included AC cord differs depending on the standards of each sales region. Be sure to use a set that includes an AC cord compatible with the voltage in the region where you will be using the product.\u003c/div\u003e\u003cp\u003e\u003cstrong\u003eCaution\u003c/strong\u003e: The use of any other power adaptor may cause malfunction and/or damage to the product.\u003c/p\u003e","user_segment_ids":[]},{"id":47072241405595,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/47072241405595.json","html_url":"https://support.roland.com/hc/en-us/articles/47072241405595-GO-MIXER-STUDIO-What-kind-of-MIDI-cable-can-I-use-with-this-unit","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467219,"created_at":"2026-02-25T06:20:59Z","updated_at":"2026-02-27T07:07:51Z","name":"GO:MIXER STUDIO: What kind of MIDI cable can I use with this unit?","title":"GO:MIXER STUDIO: What kind of MIDI cable can I use with this unit?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-25T06:55:34Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gomixer_studio"],"body":"\u003cp\u003eThe MIDI connector used on the GO:MIXER STUDIO is a stereo miniature phone type.\u003c/p\u003e\u003cp\u003eUse a TRS/MIDI connecting cable (sold separately) to connect an external MIDI device.\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e8628dc8c2377dfa65125a85170e7eda2\"\u003eTRS/MIDI Connecting Cable: \u003ca href=\"https://www.boss.info/global/products/bmidi-5-35/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eBMIDI-5-35\u003c/a\u003e, \u003ca href=\"https://www.boss.info/global/products/bmidi-1-35/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eBMIDI-1-35, BMIDI-2-35\u003c/a\u003e (TRS Type-A)\u003c/li\u003e\n\u003cli data-list-item-id=\"ec782bbe2bdf9f5cbf51ed5fe5c8ad552\"\u003eTRS/TRS Cable for MIDI: \u003ca href=\"https://www.boss.info/global/products/bcc-1-3535/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eBCC-1-3535, BCC-2-3535 \u003c/a\u003e(TRS Type-A)\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[]},{"id":46703893848091,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46703893848091.json","html_url":"https://support.roland.com/hc/en-us/articles/46703893848091-GX-1B-I-Cannot-Connect-to-the-Mobile-Version-of-BOSS-TONE-STUDIO-for-GX-1","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":1,"section_id":200467249,"created_at":"2026-02-16T08:37:54Z","updated_at":"2026-02-27T07:55:01Z","name":"GX-1B: I Cannot Connect to the Mobile Version of BOSS TONE STUDIO for GX-1","title":"GX-1B: I Cannot Connect to the Mobile Version of BOSS TONE STUDIO for GX-1","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:53:20Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1b","gx1b"],"body":"\u003cp\u003eIf you cannot connect to the mobile version of BOSS TONE STUDIO for GX-1B, referred to below as “BTS”, check the following points.\u003c/p\u003e\u003ch2 id=\"h_01KHJKG8ZB5B7M46REVK2XEZ94\"\u003eMake sure the Bluetooth function on the GX-1B is turned on\u003c/h2\u003e\u003cp\u003eThe Bluetooth function on the GX-1B may be turned off at certain times, such as after performing a factory reset.\u003c/p\u003e\u003cp\u003eOn the GX-1B, open the Bluetooth settings screen ([MENU] \u0026gt; Bluetooth), set “BT SW” to “ON”, and then connect to BTS. See the \"\u003ca href=\"https://static.roland.com/manuals/gx-1b_reference/en-US/index.html#386846347387668363\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eControlling the unit from a mobile device app\u003c/a\u003e\" section in the GX-1B Reference Manual.\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003ch2 id=\"h_01KHJKGG5KFG5J4WERT2XSE9FV\"\u003eMake sure the GX-1B is not connected to the PC version of BTS\u003c/h2\u003e\u003cp\u003eIf the GX-1B is already connected to the PC version of BTS, the following message appears.\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://support.roland.com/hc/article_attachments/46703833548571\" alt=\"IMG_2937.PNG\" width=\"603\" height=\"363\"\u003e\u003c/p\u003e\u003cp\u003eClose the PC version of BTS, then tap SCAN and connect to “GX-1 MIDI”.\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003ch2 id=\"h_01KHJKHPHD18AJF9NDQ9SSTAEX\"\u003eMake sure the GX-1B is not connected to another mobile device\u003c/h2\u003e\u003cp\u003eIf the GX-1B is already connected to another mobile device, disconnect it on that device. \u003cbr\u003eIf you cannot disconnect the GX-1B from the mobile device, initialize the GX-1B by performing a \u003ca href=\"https://static.roland.com/manuals/gx-1b_reference/en-US/index.html#385285259387663755\" target=\"_blank\" rel=\"noopener noreferrer\"\u003efactory reset\u003c/a\u003e, and then pair it with the desired mobile device.\u003c/p\u003e\u003cp\u003eIf the PC version of BTS can be used via USB connection, it is recommended that you \u003ca href=\"https://static.roland.com/manuals/gx-1_gx-1b_bts_pc/en-US/index.html#491009163491957771\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eback up\u003c/a\u003e your data before performing a factory reset.\u003c/p\u003e","user_segment_ids":[]},{"id":46703786045595,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46703786045595.json","html_url":"https://support.roland.com/hc/en-us/articles/46703786045595-GX-1B-Can-I-Load-Memories-from-the-GX-10-or-GX-100","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467249,"created_at":"2026-02-16T08:32:58Z","updated_at":"2026-02-27T07:51:33Z","name":"GX-1B: Can I Load Memories from the GX-10 or GX-100?","title":"GX-1B: Can I Load Memories from the GX-10 or GX-100?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:49:00Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1b","gx1b"],"body":"\u003cp\u003eThe GX-1B is not compatible with the GX-10 or GX-100, so memories cannot be loaded between these products.\u003c/p\u003e","user_segment_ids":[]},{"id":46703753151899,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46703753151899.json","html_url":"https://support.roland.com/hc/en-us/articles/46703753151899-GX-1B-Can-I-Connect-the-FS-1-WL-and-EV-1-WL-at-the-Same-Time-via-Bluetooth","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467249,"created_at":"2026-02-16T08:31:29Z","updated_at":"2026-02-27T07:52:56Z","name":"GX-1B: Can I Connect the FS-1-WL and EV-1-WL at the Same Time via Bluetooth?","title":"GX-1B: Can I Connect the FS-1-WL and EV-1-WL at the Same Time via Bluetooth?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-27T03:58:43Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1b","gx1b"],"body":"\u003cp\u003eYou cannot connect the FS-1-WL and EV-1-WL to the GX-1B at the same time via Bluetooth.\u003c/p\u003e","user_segment_ids":[]},{"id":46703732898075,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46703732898075.json","html_url":"https://support.roland.com/hc/en-us/articles/46703732898075-GX-1B-Can-I-Connect-a-Footswitch-and-an-Expression-Pedal-to-CTL-2-3-EXP-2-at-the-Same-Time","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467249,"created_at":"2026-02-16T08:29:55Z","updated_at":"2026-02-27T07:53:50Z","name":"GX-1B: Can I Connect a Footswitch and an Expression Pedal to CTL 2,3/EXP 2 at the Same Time?","title":"GX-1B: Can I Connect a Footswitch and an Expression Pedal to CTL 2,3/EXP 2 at the Same Time?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:55:14Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1b","gx1b"],"body":"\u003cp\u003eYou cannot connect a footswitch and an expression pedal at the same time to the CTL 2,3/EXP 2 jack on the rear panel of the GX-1B.\u003c/p\u003e\u003cp\u003eIf you need to use an external footswitch and an expression pedal at the same time, connect one of them to the CTL 2,3/EXP 2 jack using a wired connection, and consider using a Bluetooth-compatible controller (\u003ca href=\"https://www.boss.info/global/products/fs-1-wl/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eFS-1-WL\u003c/a\u003e or \u003ca href=\"https://www.boss.info/global/products/ev-1-wl/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eEV-1-WL\u003c/a\u003e) for the other device.\u003c/p\u003e","user_segment_ids":[]},{"id":46703704166427,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46703704166427.json","html_url":"https://support.roland.com/hc/en-us/articles/46703704166427-GX-1B-Does-the-Looper-Have-an-Undo-Function","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":200467249,"created_at":"2026-02-16T08:27:07Z","updated_at":"2026-02-27T07:54:49Z","name":"GX-1B: Does the Looper Have an Undo Function?","title":"GX-1B: Does the Looper Have an Undo Function?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:49:20Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1b","gx1b"],"body":"\u003cp\u003eThe looper on the GX-1B does not have an undo function.\u003c/p\u003e","user_segment_ids":[]},{"id":46703666690587,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46703666690587.json","html_url":"https://support.roland.com/hc/en-us/articles/46703666690587-GX-1B-Can-I-Connect-the-OUTPUT-of-an-External-Effects-Unit-to-the-INPUT-Jack","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467249,"created_at":"2026-02-16T08:24:16Z","updated_at":"2026-02-27T07:52:45Z","name":"GX-1B: Can I Connect the OUTPUT of an External Effects Unit to the INPUT Jack?","title":"GX-1B: Can I Connect the OUTPUT of an External Effects Unit to the INPUT Jack?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:55:49Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1b","gx1b"],"body":"\u003cp\u003eYes. The INPUT jack on the GX-1B supports connection from the output of an external effects unit.\u003c/p\u003e\u003cp\u003eThe specifications of the INPUT jack are as follows.\u003c/p\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"width: 51.57%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 49%;\"\u003e\n\u003ccol style=\"width: 51%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eNominal Input Level\u003c/td\u003e\n\u003ctd style=\"text-align: left;\"\u003eINPUT: -10 dBu\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMaximum Input Level\u003c/td\u003e\n\u003ctd\u003eINPUT: +7 dBu\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInput Impedance\u003c/td\u003e\n\u003ctd\u003eINPUT: 1 M ohm\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e","user_segment_ids":[]},{"id":46703659609115,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46703659609115.json","html_url":"https://support.roland.com/hc/en-us/articles/46703659609115-GX-1B-Are-Looper-Phrases-Saved","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467249,"created_at":"2026-02-16T08:21:13Z","updated_at":"2026-02-27T07:52:22Z","name":"GX-1B: Are Looper Phrases Saved?","title":"GX-1B: Are Looper Phrases Saved?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:48:41Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1b","gx1b"],"body":"\u003cp\u003eLooper phrases recorded on the GX-1B are temporary and cannot be saved to the unit.\u003c/p\u003e\u003cp\u003eWhen you exit the Looper screen or turn off the power, the recorded phrase is lost.\u003c/p\u003e\u003cp\u003eIf you want to keep a phrase recorded with the looper, connect the GX-1B to a computer or mobile device via USB and record the audio using a DAW or similar software.\u003c/p\u003e\u003cp\u003eFor details on how to connect the GX-1B, refer to “\u003ca href=\"https://static.roland.com/manuals/gx-1b_reference/en-US/index.html#385298827387664523\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eConnecting to a computer\u003c/a\u003e” or “\u003ca href=\"https://static.roland.com/manuals/gx-1b_reference/en-US/index.html#385398155387665035\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eConnecting the mobile device\u003c/a\u003e” in the GX-1B Reference Manual. \u003c/p\u003e","user_segment_ids":[]},{"id":46703556427035,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46703556427035.json","html_url":"https://support.roland.com/hc/en-us/articles/46703556427035-GX-1B-What-kind-of-power-supplies-does-it-support","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467249,"created_at":"2026-02-16T08:17:23Z","updated_at":"2026-02-27T07:51:45Z","name":"GX-1B: What kind of power supplies does it support?","title":"GX-1B: What kind of power supplies does it support?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:53:43Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1b","gx1b"],"body":"\u003cp\u003eThe GX-1B supports the following power supplies.\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e6d7f0ed371b2dbb17fc7cb6680cee49b\"\u003e\n\u003cp\u003eAlkaline battery (AA, LR6) x 4\u003c/p\u003e\n\u003cp\u003eNote: Rechargeable nickel metal hydride batteries and carbon-zinc batteries are not supported.  \u003c/p\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"ea04a516e3c2aface3078a0b611f11880\"\u003e\u003ca href=\"https://static.roland.com/manuals/px-1/en-US/index.html#125356299381626763\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eUSB BUS Power\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"eb6c646213db8b2216f19154600ad3eed\"\u003eAC adaptor (\u003ca href=\"https://www.boss.info/global/products/psa_series/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eBOSS PSA-S series\u003c/a\u003e: sold separately) \u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[]},{"id":46703504751515,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46703504751515.json","html_url":"https://support.roland.com/hc/en-us/articles/46703504751515-GX-1B-How-Many-OD-DS-Effects-Can-I-Use-at-the-Same-Time","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":1,"section_id":200467249,"created_at":"2026-02-16T08:13:02Z","updated_at":"2026-02-27T07:50:52Z","name":"GX-1B: How Many OD/DS Effects Can I Use at the Same Time?","title":"GX-1B: How Many OD/DS Effects Can I Use at the Same Time?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:56:26Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1b","gx1b"],"body":"\u003cp\u003eOn the GX-1B, in addition to the dedicated OD/DS block, you can select OD/DS as the TYPE for FX1, FX2, and FX3. This allows you to use up to four OD/DS effects at the same time. \u003c/p\u003e","user_segment_ids":[]},{"id":46703360438299,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46703360438299.json","html_url":"https://support.roland.com/hc/en-us/articles/46703360438299-GX-1B-How-Do-I-Connect-a-Smartphone-or-Tablet-via-USB","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467249,"created_at":"2026-02-16T08:01:44Z","updated_at":"2026-02-27T07:54:31Z","name":"GX-1B: How Do I Connect a Smartphone or Tablet via USB?","title":"GX-1B: How Do I Connect a Smartphone or Tablet via USB?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:57:34Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1b","gx1b"],"body":"\u003cp\u003eTo connect the GX-1B to a smartphone or tablet via USB, set the USB driver mode to “GENERIC”.\u003c/p\u003e\u003cp\u003eFor details on how to change this setting, refer to “\u003ca href=\"https://static.roland.com/manuals/gx-1b_reference/en-US/index.html#385477387387666315\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eUsing this unit to hear audio played from a mobile device\u003c/a\u003e” in the GX-1B Reference Manual.\u003c/p\u003e\u003cp\u003eNote: When connecting the GX-1B to a mobile device, use a USB cable that supports data transfer. \u003c/p\u003e","user_segment_ids":[]},{"id":46703285406747,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46703285406747.json","html_url":"https://support.roland.com/hc/en-us/articles/46703285406747-GX-1B-Are-Preset-Memories-Overwritten-When-I-Edit-and-Write-Them","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467249,"created_at":"2026-02-16T07:59:42Z","updated_at":"2026-02-27T07:50:31Z","name":"GX-1B: Are Preset Memories Overwritten When I Edit and Write Them?","title":"GX-1B: Are Preset Memories Overwritten When I Edit and Write Them?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:59:00Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1b","gx1b"],"body":"\u003cp\u003eEditing a preset memory on the GX-1B and performing WRITE does not overwrite the preset memory.\u003c/p\u003e\u003cp\u003eWhen you save the edited settings, select a user memory from U01 to U99 as the save destination.\u003cbr\u003eFor information about the WRITE procedure, refer to \"\u003ca href=\"https://static.roland.com/manuals/gx-1b_reference/en-US/index.html#385145611387659403\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eSaving memories (WRITE)\u003c/a\u003e\" in the GX-1B Reference Manual.\u003c/p\u003e","user_segment_ids":[]},{"id":46703238325531,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46703238325531.json","html_url":"https://support.roland.com/hc/en-us/articles/46703238325531-GX-1B-How-Do-I-Set-the-Master-Volume","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":2,"section_id":200467249,"created_at":"2026-02-16T07:56:34Z","updated_at":"2026-02-27T07:53:30Z","name":"GX-1B: How Do I Set the Master Volume?","title":"GX-1B: How Do I Set the Master Volume?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T09:01:01Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1b","gx1b"],"body":"\u003cp\u003eIn addition to the volume settings for each individual memory, the GX-1B allows you to adjust the overall volume level.\u003c/p\u003e\u003cp\u003eAdjust the master volume using one of the following methods.\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e09c50aac8c41bea0eaace1d3de6d5022\"\u003e\n\u003ch2 id=\"h_01KHJHEWD2QGKGHEPC3ZV9C0Z8\"\u003eAdjust from the Play screen\u003c/h2\u003e\n\u003cp\u003eOn the Play screen, turn knob [3] (OUTPUT LEVEL) to adjust the volume.\u003c/p\u003e\n\u003cp\u003e \u003c/p\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e913e39c87c70b05b53af468d2a85f612\"\u003e\u003ch2 id=\"h_01KHJHF89HJMKDDFATC3XS9PQW\"\u003eAdjust from the Effect Edit screen\u003c/h2\u003e\u003c/li\u003e\n\u003c/ul\u003e\u003col\u003e\n\u003cli data-list-item-id=\"e1148c8047a32a276284de4aca9253316\"\u003ePress the [EDIT] button.\u003c/li\u003e\n\u003cli data-list-item-id=\"e1e26875d34465e25757623b892156211\"\u003eTurn knob [1] all the way to the right to select “MST”, then press the [ENTER] button.\u003c/li\u003e\n\u003cli data-list-item-id=\"e7f50572afa2efbea486e03c6d78adf51\"\u003ePress the [V] button to highlight the lower row.\u003c/li\u003e\n\u003cli data-list-item-id=\"e60135eed06da44742c6cb05af205f695\"\u003eUse knob [3] to change the OUT LEVEL value.\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003eNote: The OUTPUT LEVEL is a system setting, and any changes are saved automatically.\u003c/p\u003e","user_segment_ids":[]},{"id":46703245487515,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46703245487515.json","html_url":"https://support.roland.com/hc/en-us/articles/46703245487515-GX-1B-Power-Does-Not-Turn-On","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467249,"created_at":"2026-02-16T07:54:45Z","updated_at":"2026-02-27T07:55:23Z","name":"GX-1B: Power Does Not Turn On","title":"GX-1B: Power Does Not Turn On","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:58:33Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1b","gx1b"],"body":"\u003cp\u003eThe GX-1B will not power on unless a valid power source is supplied and a standard plug (TS) is inserted into the INPUT jack. If the power does not turn on, check the items below.\u003c/p\u003e\u003ch2 id=\"h_01KHJG8CYW4E75K8AZMPBBZJ9Y\"\u003eCheck the power supply\u003c/h2\u003e\u003cp\u003eConfirm that the GX-1B is being powered with a supported power source.\u003c/p\u003e\u003cp\u003eThe GX-1B supports the following power supplies.\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"ef0a8c1e6c5a72f948a7a80f8984121ee\"\u003eAlkaline batteries (AA size, four batteries)\u003c/li\u003e\n\u003cli data-list-item-id=\"e0c2305eb301d8ac2aded0cfe3818f2d0\"\u003eAC adaptor (\u003ca href=\"https://www.boss.info/global/products/psa_series/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eBOSS PSA-S series\u003c/a\u003e, sold separately)\u003c/li\u003e\n\u003cli data-list-item-id=\"ec381f0b192a3dbce249c0a6aba1cb888\"\u003eUSB bus power\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eUsing an AC adaptor other than the specified type may prevent the unit from powering on or may cause malfunction.\u003cbr\u003eUSB AC adaptors may not operate correctly with the GX-1B.\u003c/p\u003e\u003ch2 id=\"h_01KHJGK04Y1TGXX01T27484JKS\"\u003eCheck the INPUT jack connection\u003c/h2\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e688fc89eaa1e7effea114c7695627ef2\"\u003eMake sure that a plug is inserted into the INPUT jack. \u003cbr\u003eThe INPUT jack also functions as the power switch. The power turns on when a plug is inserted into the INPUT jack, and turns off when the plug is disconnected.\u003c/li\u003e\n\u003cli data-list-item-id=\"ee6117b75e7100968fcf7eba78579e371\"\u003eIf the power turns off when the plug is fully inserted, check the type of plug being used. Only a standard plug (TS) can be used with the INPUT jack. Stereo standard plugs (TRS), such as those used for external expression pedals or footswitches, cannot be used.\u003cul\u003e\n\u003cli data-list-item-id=\"e533d983bf360597a77a0f0228ea4437c\"\u003eStandard plug (TS): One black ring (insulator) on the plug\u003c/li\u003e\n\u003cli data-list-item-id=\"eee9bce92def1f04ad35433e37c922565\"\u003eStereo standard plug (TRS): Two black rings (insulators) on the plug\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[]},{"id":46702427145627,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46702427145627.json","html_url":"https://support.roland.com/hc/en-us/articles/46702427145627-GX-1-I-Cannot-Connect-to-the-Mobile-Version-of-BOSS-TONE-STUDIO-for-GX-1","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":-2,"vote_count":2,"section_id":200467249,"created_at":"2026-02-16T06:53:40Z","updated_at":"2026-02-27T07:55:14Z","name":"GX-1: I Cannot Connect to the Mobile Version of BOSS TONE STUDIO for GX-1","title":"GX-1: I Cannot Connect to the Mobile Version of BOSS TONE STUDIO for GX-1","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:37:37Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1","gx1"],"body":"\u003cp\u003eIf you cannot connect to the mobile version of BOSS TONE STUDIO for GX-1, referred to below as “BTS”, check the following points.\u003c/p\u003e\u003ch2 id=\"h_01KHJKG8ZB5B7M46REVK2XEZ94\"\u003eMake sure the Bluetooth function on the GX-1 is turned on\u003c/h2\u003e\u003cp\u003eThe Bluetooth function on the GX-1 may be turned off at certain times, such as after performing a factory reset.\u003c/p\u003e\u003cp\u003eOn the GX-1, open the Bluetooth settings screen ([MENU] \u0026gt; Bluetooth), set “BT SW” to “ON”, and then connect to BTS. See the \"\u003ca href=\"https://static.roland.com/manuals/gx-1_reference/en-US/index.html#331793163336965387\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eControlling the unit from a mobile device app\u003c/a\u003e\" section in the GX-1 Reference Manual.\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003ch2 id=\"h_01KHJKGG5KFG5J4WERT2XSE9FV\"\u003eMake sure the GX-1 is not connected to the PC version of BTS\u003c/h2\u003e\u003cp\u003eIf the GX-1 is already connected to the PC version of BTS, the following message appears.\u003c/p\u003e\u003cp\u003e\u003cimg src=\"https://support.roland.com/hc/article_attachments/46702399772187\" alt=\"IMG_2937.PNG\" width=\"603\" height=\"363\"\u003e\u003c/p\u003e\u003cp\u003eClose the PC version of BTS, then tap SCAN and connect to “GX-1 MIDI”.\u003c/p\u003e\u003cp\u003e \u003c/p\u003e\u003ch2 id=\"h_01KHJKHPHD18AJF9NDQ9SSTAEX\"\u003eMake sure the GX-1 is not connected to another mobile device\u003c/h2\u003e\u003cp\u003eIf the GX-1 is already connected to another mobile device, disconnect it on that device.\u003cbr\u003eIf you cannot disconnect the GX-1 from the mobile device, initialize the GX-1 by performing a \u003ca href=\"https://static.roland.com/manuals/gx-1_reference/en-US/index.html#331786251336961291\" target=\"_blank\" rel=\"noopener noreferrer\"\u003efactory reset\u003c/a\u003e, and then pair it with the desired mobile device.\u003c/p\u003e\u003cp\u003eIf the PC version of BTS can be used via USB connection, it is recommended that you back up your data before performing a factory reset.\u003c/p\u003e","user_segment_ids":[]},{"id":46702390092699,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46702390092699.json","html_url":"https://support.roland.com/hc/en-us/articles/46702390092699-GX-1-Can-I-Load-Livesets-from-the-GX-10-or-GX-100","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467249,"created_at":"2026-02-16T06:50:42Z","updated_at":"2026-03-17T07:24:23Z","name":"GX-1: Can I Load Livesets from the GX-10 or GX-100?","title":"GX-1: Can I Load Livesets from the GX-10 or GX-100?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-17T07:22:31Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1","gx1"],"body":"\u003cp\u003eThe GX-1 is not compatible with the GX-10 or GX-100, so Livesets cannot be loaded between these products.\u003c/p\u003e","user_segment_ids":[]},{"id":46702387427099,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46702387427099.json","html_url":"https://support.roland.com/hc/en-us/articles/46702387427099-GX-1-Can-I-Connect-the-FS-1-WL-and-EV-1-WL-at-the-Same-Time-via-Bluetooth","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467249,"created_at":"2026-02-16T06:49:18Z","updated_at":"2026-02-27T07:53:20Z","name":"GX-1: Can I Connect the FS-1-WL and EV-1-WL at the Same Time via Bluetooth?","title":"GX-1: Can I Connect the FS-1-WL and EV-1-WL at the Same Time via Bluetooth?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-27T03:58:32Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1","gx1"],"body":"\u003cp\u003eYou cannot connect the FS-1-WL and EV-1-WL to the GX-1 at the same time via Bluetooth.\u003c/p\u003e","user_segment_ids":[]},{"id":46702330961307,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46702330961307.json","html_url":"https://support.roland.com/hc/en-us/articles/46702330961307-GX-1-Can-I-Connect-a-Footswitch-and-an-Expression-Pedal-to-CTL-2-3-EXP-2-at-the-Same-Time","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"section_id":200467249,"created_at":"2026-02-16T06:48:00Z","updated_at":"2026-02-27T07:54:01Z","name":"GX-1: Can I Connect a Footswitch and an Expression Pedal to CTL 2,3/EXP 2 at the Same Time?","title":"GX-1: Can I Connect a Footswitch and an Expression Pedal to CTL 2,3/EXP 2 at the Same Time?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:29:21Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1","gx1"],"body":"\u003cp\u003eYou cannot connect a footswitch and an expression pedal at the same time to the CTL 2,3/EXP 2 jack on the rear panel of the GX-1.\u003c/p\u003e\u003cp\u003eIf you need to use an external footswitch and an expression pedal at the same time, connect one of them to the CTL 2,3/EXP 2 jack using a wired connection, and consider using a Bluetooth-compatible controller (\u003ca href=\"https://www.boss.info/global/products/fs-1-wl/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eFS-1-WL\u003c/a\u003e or \u003ca href=\"https://www.boss.info/global/products/ev-1-wl/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eEV-1-WL\u003c/a\u003e) for the other device.\u003c/p\u003e","user_segment_ids":[]},{"id":46702265926555,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46702265926555.json","html_url":"https://support.roland.com/hc/en-us/articles/46702265926555-GX-1-Does-the-Looper-Have-an-Undo-Function","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":200467249,"created_at":"2026-02-16T06:44:10Z","updated_at":"2026-02-27T07:54:40Z","name":"GX-1: Does the Looper Have an Undo Function?","title":"GX-1: Does the Looper Have an Undo Function?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T07:20:44Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1","gx1"],"body":"\u003cp\u003eThe looper on the GX-1 does not have an undo function.\u003c/p\u003e","user_segment_ids":[]},{"id":46702247333403,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46702247333403.json","html_url":"https://support.roland.com/hc/en-us/articles/46702247333403-GX-1-Can-I-Connect-the-OUTPUT-of-an-External-Effects-Unit-to-the-INPUT-Jack","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":200467249,"created_at":"2026-02-16T06:42:41Z","updated_at":"2026-02-27T07:52:34Z","name":"GX-1: Can I Connect the OUTPUT of an External Effects Unit to the INPUT Jack?","title":"GX-1: Can I Connect the OUTPUT of an External Effects Unit to the INPUT Jack?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T08:23:41Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1","gx1"],"body":"\u003cp\u003eYes. The INPUT jack on the GX-1 supports connection from the output of an external effects unit.\u003c/p\u003e\u003cp\u003eThe specifications of the INPUT jack are as follows.\u003c/p\u003e\u003cfigure class=\"wysiwyg-table wysiwyg-table-align-left\" style=\"width: 51.57%;\"\u003e\u003ctable class=\"wysiwyg-table-resized\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width: 49%;\"\u003e\n\u003ccol style=\"width: 51%;\"\u003e\n\u003c/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eNominal Input Level\u003c/td\u003e\n\u003ctd style=\"text-align: left;\"\u003eINPUT: -10 dBu\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMaximum Input Level\u003c/td\u003e\n\u003ctd\u003eINPUT: +7 dBu\u003c/td\u003e\n\u003c/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInput Impedance\u003c/td\u003e\n\u003ctd\u003eINPUT: 1 M ohm\u003c/td\u003e\n\u003c/tr\u003e\n\u003c/tbody\u003e\n\u003c/table\u003e\u003c/figure\u003e","user_segment_ids":[]},{"id":46702285289755,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46702285289755.json","html_url":"https://support.roland.com/hc/en-us/articles/46702285289755-GX-1-Are-Looper-Phrases-Saved","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":200467249,"created_at":"2026-02-16T06:39:48Z","updated_at":"2026-02-27T07:52:11Z","name":"GX-1: Are Looper Phrases Saved?","title":"GX-1: Are Looper Phrases Saved?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T07:20:44Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1","gx1"],"body":"\u003cp\u003eLooper phrases recorded on the GX-1 are temporary and cannot be saved to the unit.\u003c/p\u003e\u003cp\u003eWhen you exit the Looper screen or turn off the power, the recorded phrase is lost.\u003c/p\u003e\u003cp\u003eIf you want to keep a phrase recorded with the looper, connect the GX-1 to a computer or mobile device via USB and record the audio using a DAW or similar software.\u003c/p\u003e\u003cp\u003eFor details on how to connect the GX-1, refer to “\u003ca href=\"https://static.roland.com/manuals/gx-1_reference/en-US/index.html#331788555336962571\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eConnecting to a computer\u003c/a\u003e” or “\u003ca href=\"https://static.roland.com/manuals/gx-1_reference/en-US/index.html#331789707336963339\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eConnecting the mobile device\u003c/a\u003e” in the GX-1 Reference Manual. \u003c/p\u003e","user_segment_ids":[]},{"id":46702197505051,"url":"https://rolandus.zendesk.com/api/v2/help_center/en-us/articles/46702197505051.json","html_url":"https://support.roland.com/hc/en-us/articles/46702197505051-GX-1-What-kind-of-power-supplies-does-it-support","author_id":390978108631,"comments_disabled":false,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":1,"section_id":200467249,"created_at":"2026-02-16T06:37:47Z","updated_at":"2026-02-27T07:51:54Z","name":"GX-1: What kind of power supplies does it support?","title":"GX-1: What kind of power supplies does it support?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-02-16T07:20:44Z","user_segment_id":null,"permission_group_id":1495312,"content_tag_ids":[],"label_names":["gx-1","gx1"],"body":"\u003cp\u003eThe GX-1 supports the following power supplies.\u003c/p\u003e\u003cul\u003e\n\u003cli data-list-item-id=\"e49d162415b40176910cf3ccbcda62f95\"\u003e\n\u003cp\u003eAlkaline battery (AA, LR6) x 4\u003c/p\u003e\n\u003cp\u003eNote: Rechargeable nickel metal hydride batteries and carbon-zinc batteries are not supported.  \u003c/p\u003e\n\u003c/li\u003e\n\u003cli data-list-item-id=\"e1aab2ec4a223af4c92372f50aa006087\"\u003e\u003ca href=\"https://static.roland.com/manuals/px-1/en-US/index.html#125356299381626763\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eUSB BUS Power\u003c/a\u003e\u003c/li\u003e\n\u003cli data-list-item-id=\"ea730a7eab2bc0bd835d385402c824d30\"\u003eAC adaptor (\u003ca href=\"https://www.boss.info/global/products/psa_series/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eBOSS PSA-S series\u003c/a\u003e: sold separately) \u003c/li\u003e\n\u003c/ul\u003e","user_segment_ids":[]}],"sort_by":"position","sort_order":"asc"}