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Product Knowledge Base

General Knowledge Base articles.

  • General: How do I find out if my Roland/BOSS product is compatible with iOS / iPadOS?
  • General: How do I find out if my Roland/BOSS product is compatible with macOS 10.xx?
  • General: How do I find out if my Roland/BOSS product is compatible with macOS Big Sur (version 11)?
  • General: How do I find out if my Roland/BOSS product is compatible with macOS Monterey (version 12) ?
  • General: How do I find out if my Roland/BOSS product is compatible with Windows?
  • General: Compatibility with macOS Monterey (macOS 12)
  • Hexamove Pro/Lite: I cannot open the V-MODA application.
  • Troubleshooting Guide: Products which use an external power supply
  • Troubleshooting Information for Roland and BOSS Battery Powered Products
  • Pianote Free Piano Lessons Trial - Not Received Access After Registration (USA Only)
  • D-50 plug-in: How to import patch banks from the D-50 keyboard into the D-50 plug-in
  • Roland : Proposition 65 Warning
  • Roland Backstage: Why Can't I Find My Dealer Or Store When Registering My Product?
  • macOS 10.14 Driver Not Recognized
  • General: How do I register my Roland/BOSS products?
  • General: Compatilibity with Mac Computers Using the Apple M1 Chip
  • General: How do I install the driver on Windows10/11?
  • General: Windows 10 Driver Installation and Troubleshooting Instructions
  • How do I clean and disinfect Roland and BOSS products against coronavirus?
  • Roland Warranty Information
  • ROLAND BOSS WEB STORE LINK
  • What Type of USB Cable Can Be Used with Roland/BOSS Products?
  • R-MIX: SYMPTOM: No Output Sound
  • How to Install a Product's Driver onto a Windows Computer
  • How do I find/enter my Serial Number?
  • How To Convert Audio Files for Importing
  • BR-1180CD, BR-1180: Resolving a Fragmented Hard Drive
  • BR-1600CD, BR-1600: SYMPTOM: "Drive Busy" Message Appears (CD)
  • RC-50: Assigning the Guide Output Signal (Global)
  • BR-1200CD, BR-1200: Resolving a Fragmented Hard Drive (CD)
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